If you are in the Traditional or Portable plans:
SURS will request a certification of employment, date of termination, and last payroll information from your employer, if not already on file. It is SURS policy to process refunds no sooner than 30 days after the last payroll is received in order to ensure that all contributions will be refunded. Therefore, our average processing time for Separation Refunds is 30-45 days from the date all required information is received in our office.
If you are in the Retirement Savings Plan (RSP):
Member Distribution packets are automatically sent to you the day after termination information has been sent to the RSP Providers. SURS must have your termination report from your employer, your last payroll information, and the state matching funds before sending the termination information to the Provider(s). After your completed Distribution Election form has been received by SURS, your Separation Refund will be sent within one to two weeks.