Get in touch.
Want to contact SURS?
We’d love to hear from you.
Here’s how you can reach us.
Speak with a SURS Representative
Would you like to speak directly with SURS? Give us a call to speak with one of our SURS Member Service Representatives.
Dial Toll Free: 800-275-7877
Dial Direct: 217-378-8800
Send a secure email to SURS
Log into your SURS Member Website and click the Send Secure Email to SURS button on the right hand menu.
Visit our office in person.
Main Office
Mailing Address
1901 Fox Drive
Champaign, IL 61820
Dial Toll Free: 800-275-7877
Dial Direct: 217-378-8800
Fax: 217-378-9800
Hours of Operation
Monday | 8:00 a.m. — 4:30 p.m.
Tuesday| 8:00 a.m. — 4:30 p.m.
Wednesday| 8:00 a.m. — 4:30 p.m.
Thursday| 9:00 a.m. — 4:30 p.m.
Friday| 8:00 a.m. — 4:30 p.m.
How to get to this office.
Driving: Refer to Google Maps directions
Public Transportation: The 9 Brown and the 1 Yellow MTD bus routes drop off right outside of our office. Click here to plan your bus route.
Parking: Our circle drive off of Fox drive is available with free parking for the public.
Satellite Office
Mailing Address
NIU Naperville Outreach Center
1120 E Diehl Rd
Naperville, IL 60563
Available by appointment only. To learn more about SURS Counseling Appointments, click here.