Contact
Hours of Operation
| Monday | 8:00am – 4:30pm |
| Tuesday | 8:00am – 4:30pm |
| Wednesday | 8:00am – 4:30pm |
| Thursday | 9:00am – 4:30pm |
| Friday | 8:00am – 4:30pm |
Major holidays excepted.
SURS lobby at 1901 Fox Drive is open for limited walk-in service. Masks and social distancing are required. Walk-in services are currently limited to drop-off and review of forms and/or pick up of paper checks and needed documents. Please contact SURS call center for inquiries that do not require in-person service at 800-275-7877.
Counseling appointments are still being conducted via video or telephone. You may schedule counseling appointments online by logging into your Member Account on SURS secure Member Website at www.surs.org or by calling 800-275-7877 and speaking to a SURS member service representative.
Email Address
Please log in to the Member Website to submit a question via Email.
Phone and Fax Numbers
Dial Toll Free: 800-275-7877
Dial Direct: 217-378-8800.
Fax: 217-378-9800
Mailing Address
State Universities Retirement System
1901 Fox Drive
Champaign, IL 61820-7333
Street Address
State Universities Retirement System
1901 Fox Drive
Champaign, Illinois 61820
Location Map
You can generate directions to SURS by clicking on the “View Larger Map” link.
Main Office
1901 Fox Drive
Champaign, IL 61820
Satellite office
NIU Naperville Outreach Center
1120 E. Diehl Road
Naperville, IL 60563
(By appointment only – no mail delivery)