Hours of Operation


Monday 8:00am – 4:30pm
Tuesday 8:00am – 4:30pm
Wednesday 8:00am – 4:30pm
Thursday 9:00am – 4:30pm
Friday 8:00am – 4:30pm

Major holidays excepted.

SURS lobby at 1901 Fox Drive is open for limited walk-in service. Walk-in services are currently limited to drop-off and review of forms and/or pick up of paper checks and needed documents. Please contact SURS call center for inquiries that do not require in-person service at 800-275-7877.

Counseling appointments are still being conducted via video or telephone. You may schedule counseling appointments online by logging into your Member Account on SURS secure Member Website at or by calling 800-275-7877 and speaking to a SURS member service representative.

Email Address

Please log in to the Member Website to submit a question via Email.


Phone and Fax Numbers

Dial Toll Free: 800-275-7877
Dial Direct: 217-378-8800.
Fax: 217-378-9800


Mailing Address

State Universities Retirement System
1901 Fox Drive
Champaign, IL 61820-7333


Street Address

State Universities Retirement System
1901 Fox Drive
Champaign, Illinois 61820

Location Map

You can generate directions to SURS by clicking on the “View Larger Map” link.

Main Office

1901 Fox Drive
Champaign, IL 61820

Satellite office

NIU Naperville Outreach Center
1120 E. Diehl Road
Naperville, IL 60563
(By appointment only – no mail delivery)