Living Our Mission
How We Succeed This Year and Beyond
Mission
To secure and deliver the retirement benefits promised to our members.
Vision
We will continue to be a respected leader among public pension funds.
Our Value Proposition
- Low-Cost Pension Service Provider
- Differentiation Through Service Delivery
- Focus on Education & Value Creation
Goals
- Assure the financial soundness of the System.
- Achieve high levels of customer satisfaction.
- Be a great place to work with an emphasis on learning, growth and diversity.
- Develop and sustain efficient, responsive, high-quality internal processes, tools and technology.
- Protect SURS assets through sound risk-management and ethical practices.
Strategies
- Secure the annual required contribution, produce risk-adjusted investment returns that exceed our investment benchmarks and manage expenses.
- Deliver fast, accurate, timely, cost-effective and empathetic service by meeting or exceeding our service standards.
- Develop leaders, share our knowledge, fill skill gaps and commit to being a diverse organization.
- Improve our member communication, workflow processing capabilities, systems sustainability/reliability and record keeping.
- Strengthen SURS internal controls and risk-management programs, and continue our ethics training and compliance efforts.
The SURS Way
Values
Honest
Ethical
Professional
Trustworthy
Service
Accountable
Efficient
Accurate
Timely
Teamwork
Bias for action
Empathetic
Relationships
Caring
Fun loving
Supportive
Nurturing