Living Our Mission
How We Succeed This Year & Beyond
Mission
To secure and deliver the retirement benefits promised to our members.
Vision
We will continue to be a respected leader among public pension funds.
Goals
- Assure the financial soundness of the System.
- Achieve high levels of customer satisfaction.
- Be a great place to work with an emphasis on learning, growth and diversity.
- Develop and sustain efficient, responsive, high-quality internal processes, tools and technology.
- Protect SURS assets through sound risk-management and ethical practices.
Strategies
- Secure the annual required contribution, produce risk-adjusted investment returns that exceed our investment benchmarks and manage expenses.
- Deliver fast, accurate, timely, cost-effective and empathetic service by meeting or exceeding our service standards.
- Develop leaders, share our knowledge, fill skill gaps and commit to being a diverse organization.
- Improve our member communication, workflow processing capabilities, systems sustainability/reliability and record keeping.
- Strengthen SURS internal controls and risk-management programs, and continue our ethics training and compliance efforts.
OUR VALUE PROPOSITION
Low-Cost Pension Service Provider
Differentiation Through Service Delivery
Focus on Education & Value Creation
THE SURS WAY
Values
Honest
Ethical
Professional
Trustworthy
Service
Accountable
Efficient
Accurate
Timely
Teamwork
Bias for action
Empathetic
Relationships
Caring
Fun loving
Supportive
Nurturing