Living Our Mission

How We Succeed This Year & Beyond

Mission

To secure and deliver the retirement benefits promised to our members.

 

Vision

We will continue to be a respected leader among public pension funds.

 

Goals

  • Assure the financial soundness of the System.
  • Achieve high levels of customer satisfaction.
  • Be a great place to work with an emphasis on learning, growth and diversity.
  • Develop and sustain efficient, responsive, high-quality internal processes, tools and technology.
  • Protect SURS assets through sound risk-management and ethical practices.

 

Strategies

  • Secure the annual required contribution, produce risk-adjusted investment returns that exceed our investment benchmarks and manage expenses.
  • Deliver fast, accurate, timely, cost-effective and empathetic service by meeting or exceeding our service standards.
  • Develop leaders, share our knowledge, fill skill gaps and commit to being a diverse organization.
  • Improve our member communication, workflow processing capabilities, systems sustainability/reliability and record keeping.
  • Strengthen SURS internal controls and risk-management programs, and continue our ethics training and compliance efforts.

OUR VALUE PROPOSITION

Low-Cost Pension Service Provider

Differentiation Through Service Delivery

Focus on Education & Value Creation

THE SURS WAY

Values
Honest
Ethical
Professional
Trustworthy

Service
Accountable
Efficient
Accurate
Timely
Teamwork
Bias for action
Empathetic

Relationships
Caring
Fun loving
Supportive
Nurturing