Service Providers maintain member fund allocations, invest funds, send detailed quarterly statements, and forward summary statement information to SURS.
Who to Contact and For What:
SURS: 800-275-7877 or SURS.org
- Changes to address and other personal information.
- Changes in designated beneficiaries.
- Initiating/coordinating withdrawals.
- Guidance preparing for retirement.
- Initiate retirement benefit or distribution.
Service Providers: SURS Defined Contribution Contact Center, TIAA, Principal Financial Group
- To schedule an individual session with a SURS Defined Contribution representative, go to
sursrsp.timetap.com. - General questions regarding SURS Retirement Savings Plan (RSP) or SURS Deferred Compensation Plan (DCP).
- Request retirement projections if you have assets in the SURS Lifetime Income Strategy (LIS).
- Make investment allocation changes (you must have your PIN to make changes via telephone).
- Questions about investment options or investment guidance.
- Request retirement projections if you have assets in the SURS LIS.
SURS Defined Contribution Contact Center
(SURS RSP is hosted by Voya Financial)
800-613-9543
Go to the SURS Member Website, login, then click ‘View/Manage Your RSP Account’.
TIAA
(Provider of monthly annuities only available for members who had frozen assets with TIAA prior to the September 2020 conversion.)
888-219-8310
TIAA.org
Principal Financial Group
(Provider of monthly annuities)
Annuity illustrations are provided by SURS counselors during pre-retirement counseling.
For more detailed information, please consult the Retirement Savings Plan member guide.