ID: RFP-60-24-06

The State Universities Retirement System (SURS) is soliciting proposals from qualified vendors/contractors to establish a multi-year Master Service Agreement (MSA) which acts as a procurement vehicle for securing Genesys licensing, providing Genesys support, conducting a review of the current Genesys configuration and recommending changes leading to optimization and improved disaster recovery position, and conducting a feasibility study for integrating Genesys and Microsoft Teams. SURS reserves the right to issue multiple awards. 

Document NameDatePages
Genesys Licensing, Support and TeamsMay 06, 202431


Quiet Period BeginsMay 6, 2024
RFP IssuedMay 6, 2024
Responder Questions DueMay 24, 2024, 4:30 p.m. CT
Responses to QuestionsMay 31, 2024, 4:30 p.m. CT
RFP Responses Due on or BeforeJune 7, 2024, 4:30 p.m. CT
Evaluations and InterviewsJune 10 – 24, 2024
Selection CommitteeJune 27, 2024
Anticipated Project StartJuly 1, 2024